Frequently Asked Questions

These answers apply for both Ford Protect Extended Service Plan and Ford Protect Premium Maintenance Plan (PMP)

What is the difference between the factory Ford warranty and Ford Protect?
There are several warranties with various time and mileage coverage that come with the purchase of a new vehicle. These warranties provide comprehensive product coverage against defects in workmanship or materials by the manufacturer at no cost to the consumer. A Ford Protect is a vehicle service contract purchased by the consumer which provides additional protection of stated components that goes beyond the manufacturer’s warranty period extending coverage up to a specific time and mileage duration.

When does coverage begin and expire on New Ford Protect Extended Service Plans or Ford Protect Premium Maintenance Plans?
That will depend upon which type of Ford Protect coverage you purchase. Ford Protect offers New Protect plan terms and Used Protect plan terms of protection.

  • The New Protect plans are for vehicles that are still within their basic factory warranty period (3 years / 36,000 miles on Ford or Mercury vehicles and 4 years / 50,000 miles on Lincoln vehicles). The New Protect plan begins from the original warranty start date of the vehicle and zero miles and expires on that date 3, 4, 5, 6, 7, 8, 9 or 10 years in the future or at the mileage distance selected for the plan whichever comes first.
  • The Used Protect plans are for vehicles that are already beyond their basic factory warranty period of 3 years / 36,000 miles on Ford or Mercury vehicles and 4 years / 50,000 miles on Lincoln vehicles. The Used Protect plan begins on the date of plan purchase and expires on that date 1,2,3,4,5 or 6 years in the future or at the expiration distance of the plan which is determined by adding the Protect plan mileage term to the odometer reading on the date of plan purchase.

Why should I buy a Ford Protect plan if I am still covered by the factory warranty?
Here are several reasons to consider. First, the price of a plan will be less when the purchase of coverage is made within the first 12 months or 12,000 miles of the vehicle’s warranty period. Second, buying early locks in today’s price which protects you from future plan price increases. Furthermore there are many benefits that come with the purchase of a Ford Protect plan which are not covered by the factory warranty. Although new Ford and Lincoln vehicles come with Roadside Assistance benefits for the duration of the factory powertrain warranty period such as towing, lock-out assistance, flat tire changes, battery jump starts, and out of fuel assistance. In addition to those same benefits, a Ford Protect plan also provides rental car reimbursement, destination assistance, and emergency travel expense reimbursement.

Can I transfer the Ford Protect Extended Service Plan or Ford Protect Premium Maintenance Plan to subsequent owners?
Yes. For a $75 transfer fee you can transfer your contract to another person (private party) to give them the added confidence of Ford Protect. Coverage is transferable from private party to private party, through the life of the contract. Taxes may vary by state.

Does my vehicle require an inspection before I can purchase a Ford Protect Plan?
Your vehicle will require an inspection if it is beyond the basic factory warranty period (3 years / 36,000 miles for Ford / Mercury vehicles or 4 years / 50,000 miles for Lincoln vehicles).

Click Here to Review / Download the Inspection Form

Where do I go to get the vehicle inspection performed?
You may take your vehicle (and the inspection form) to any Ford Dealer and request the vehicle inspection required for the Ford Protect Plan.